Alaan Is Hiring | Customer Experience Associate | Work From Home | Urgent Hiring

Alaan Is Hiring | Customer Experience Associate | Work From Home

Job Summary

Company is looking for a Customer Success Associate with the same values to help us take our mission of Customer obsession into the hands of our users. It is in the process of making spend management and corporate expenses as easy as possible in the $3 Trillion+ Middle Eastern B2B payments market by bringing its product offering to medium and large businesses in the UAE.

Job Description

  • Job Type: Work From Home
  • Job Role: Customer Experience Associate
  • Qualification: 12th Pass/Graduate
  • Experience: Freshers/Experienced
  • Salary: Rs.45000 Per Month

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Roles And Responsibilities

  • Understand the needs of Customers and propose solutions to meet those unique business needs
  • Balance autonomy in solving problems with awareness of escalation necessities
  • Build relationships with Customers, be the first point of contact for Customer interaction (Whatsapp, Email, Phone)
  • Proactively and diligently follow up on issues raised by Customers
  • Thoroughly understand product and expense processes on the Customer side and make improvement suggestions
  • Work cross-functionally to improve the product/experience for the Customer


  • You are trustworthy and others perceive you as trustworthy
  • Strong listening skills, empathy, and problem-solving abilities
  • Demonstrated ability to work solo as well as being a productive team member
  • Helping others succeed and improve gives you energy
  • Have a strong work ethic and are eager to learn and make new connections with prospects

Apply Link: Click Here

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