Concentrix Is Hiring For Supervisor | Work From Home Job | Urgent Hiring
Job Summary
Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. It partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Job Description
- Job Type: Work From Home
- Job Role: Supervisor
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.32000 Per Month
Roles And Responsibilities
- Responsible for ensuring that the organization’s goals of cost control, labor utilization, and service level meets targets
- Partners with stakeholders on the development of service level agreement documents specific to the Command Center tasks and timelines
- Ensure development and consistent application of all Command Center related activities across a multi-center shared labor environment
- Responsible for supporting, coaching, developing, and supervising a team of Real time associates and/or individual contributors within the Command Center environment
- Establish and maintain WFM real time (Intraday) processes that support the requirements for assigned program/client
- Responsible for creating schedules and forecast for the process
Requirements
- Demonstrated ability to multi-task, prioritize and meet timelines of deliverables
- Ability to take initiative and ownership with focus on continuous improvement
- Highly professional and able to develop strong business partnerships
- Understanding of the financial impact of all decisions made within WFM
- Self-starter, sense of urgency and works well under pressure
- Solid understanding of the organization’s business operations and industry
- Highly Proficient in Microsoft Office (Excel and Powerpoint)
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