Concentrix Is Hiring For Supervisor | Work From Home Job | Apply Now

Concentrix Is Hiring For Supervisor | Work From Home Job | Urgent Hiring

Job Summary

Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. It partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Job Description

  • Job Type: Work From Home
  • Job Role: Supervisor
  • Qualification: Any Graduate
  • Experience: Freshers Are Eligible
  • Salary: Rs.32000 Per Month

Roles And Responsibilities

  • Responsible for ensuring that the organization’s goals of cost control, labor utilization, and service level meets targets
  • Partners with stakeholders on the development of service level agreement documents specific to the Command Center tasks and timelines
  • Ensure development and consistent application of all Command Center related activities across a multi-center shared labor environment
  • Responsible for supporting, coaching, developing, and supervising a team of Real time associates and/or individual contributors within the Command Center environment
  • Establish and maintain WFM real time (Intraday) processes that support the requirements for assigned program/client
  • Responsible for creating schedules and forecast for the process


  • Demonstrated ability to multi-task, prioritize and meet timelines of deliverables
  • Ability to take initiative and ownership with focus on continuous improvement
  • Highly professional and able to develop strong business partnerships
  • Understanding of the financial impact of all decisions made within WFM
  • Self-starter, sense of urgency and works well under pressure
  • Solid understanding of the organization’s business operations and industry
  • Highly Proficient in Microsoft Office (Excel and Powerpoint)

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