Ebay Job | Customer Service Specialist | Work From Office | Urgent Hiring
Job Summary
Act as a trusted advisor to sellers and account managers on defect review/removal, eMBG case review/auctioning, technical issues, product issues, and standards and policy related issues that can hamper sales growth.
Job Description
- Job Type: Full Time
- Job Role: Customer Service Specialist
- Qualification: Any Graduate
- Experience: 5 Years
- Salary: Rs.32000 Per Month
- Location: Mumbai, India
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Roles And Responsibilities
- Complete assigned tasks and responsibilities in a timely and efficient manner
- Meet and exceed the turnaround time and quality of delivery as per the specified target, have an eye for details
- Resolve issues for merchants of any eBay specific impediment to growth and sales
- Interact with internal partners, advisors, policy makers and technical teams to assist with speedy resolution
- Share learning with team in daily huddles for exciting/unique issue/query worked
- Identify process gaps and share insights/process improvement which is helpful for seller/buyer
Requirements
- Skilled in multi-tasking, including the ability to be flexible and adapt to changes quickly
- Excellent time management, strong communication and interpersonal skills
- Ability to always remain professional
- Demonstrate strong probing and problem-solving skills
- Self-starter with a positive attitude
- Expert knowledge of MS Office especially PPT and Excel
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