Genpact Job | Technical Associate Job | Any Graduate Job | Work From Office Job | Freshers Are Eligible
Job Summary
It’s 125,000+ people across 30+ countries are driven by it’s innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. The relentless pursuit of a world that works better for people, it serve and transform leading enterprises, including the Fortune Global 500, with it’s deep business and industry knowledge.
Job Description
- Job Type: Full Time
- Job Role: Technical Associate
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.40000 Per Month
- Location: Hyderabad, India
Also Read: Appen Is Hiring For Social Media Evaluator | Work From Home Job | 12th Pass Job | Apply Online
Job Responsibilities
- Resolve & update ticket after selecting relevant resolution
- Change management process awareness and ensure it is followed for all infra changes
- Physical support for decommissioning and troubleshooting of voice devices/voice gateways/circuit packs and phones
- Troubleshooting issues related to Hardware, OS, Standard Office Suite, and Browsers
- Look into the reported issue/approved tickets and address it within agreed SLA’s
- Hardware support to Desktops, Laptops, Thin Clients
- First level support for Printers, Scanners and Multi-Function Devices
Job Requirements
- Good communications skills in English and local Language
- Rooms and Telecom Infra in ITES/BPO Industry
- Should be able to deliver on timelines
- Knowledge of Media disposal tools like Kill Disk/Eraser/Degausser
- Customer Service and Problem-Solving Skills
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