IBM Recruitment 2024 | Technical Support Engineer Job | Work From Office | Urgent Hiring

IBM Recruitment 2024 | Technical Support Engineer Job | Work From Office

Job Summary

This role will work closely with customers and the Apptio Field Delivery team to design and configure customer solutions. Consultants function as integrators between business needs and technology solutions. Your efforts will directly impact the value realized by the customer and the ultimate success of the relationship.

Job Description

  • Job Type: Full Time
  • Job Role: Technical Support Engineer
  • Qualification: Bachelor’s/Master’s Degree
  • Experience: Freshers Are Eligible
  • Salary: Rs.55000 Per Month

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Roles And Responsibilities

  • Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction
  • Support and maintain customers who have implemented the Apptio SaaS solution, resolving customer issues in a timely fashion
  • Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations
  • Collaborate with other departments in the company to achieve customer satisfaction
  • Operational management of clients (e.g. helping loading new data, maintaining and validating dashboard/report outputs, etc.)


  • Skilled at working with large data sets in Excel, quickly detecting and resolving data-related issues
  • Strong analytical and problem solving skills
  • Ability to quickly context-switch between multiple complex work streams
  • Team player with solid communication and presentation skills
  • Skilled at completing technical design via iterative mockups
  • Strong skills in data analysis/manipulation

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