Indigo Is Hiring For Social Media Manager | Work From Office Job | Urgent Hiring
Job Summary
Use social listening tools to track brand mentions, identify trends, and address potential reputation issues proactively. Monitor and manage brand’s online reputation across multiple platforms including social media, forums, and review sites.
Job Description
- Job Type: Full Time
- Job Role: Social Media Manager
- Qualification: Bachelor’s Degree
- Experience: Freshers Are Eligible
- Salary: Rs.28000 Per Month
- Location: Gurgaon, India
Roles And Responsibilities
- Collaborate with cross-functional teams to ensure messaging consistency and alignment with brand values
- Develop and enforce social media guidelines and policies to ensure consistency and brand integrity
- Provide guidance and training to internal teams on social media communication, crisis management, and sensitivity in online interactions
- Respond promptly and professionally to customer feedback, complaints, and grievances on social media, aiming to resolve issues effectively
- Drive employee engagement by assessing training needs and providing feedback on performance to develop employee skills and address performance issues
- Monitor social media metrics to track effectiveness, identify areas for improvement, and provide regular reports to stakeholders
Job Requirements
- Excellent written and verbal communication skills, with the ability to craft engaging and sensitive communications
- Must be comfortable with rotational shifts and rotational offs
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong understanding of social media platforms, algorithms, and best practices
- Strong analytical skills and proficiency in social media analytics tools
Apply Link: Click Here