Multiverse Is Hiring | Work From Home Job | Customer Support Agent Job | Freshers Are Eligible | Apply Online

Multiverse Is Hiring | Work From Home Job | Customer Support Agent Job | Freshers Are Eligible

Job Summary

Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction. You’ll be responsible for providing top-notch support to players through various communication channels. Multiverse invites you to be part of our mission to revolutionize the gaming industry.

Job Description

  • Job Type: Work From Home
  • Job Role: Customer Support Agent
  • Qualification: Bachelor’s Degree
  • Experience: Freshers Are Eligible
  • Salary: Rs.32000 Per Month

Roles And Responsibilities

  • Manage player expectations by providing timely updates and resolutions
  • Collaborate with other departments for administrative tasks and translations
  • Respond to player inquiries promptly via live chat, emails, and other communication platforms
  • Ensure timely completion of tasks essential to the company’s interests
  • Build a network of satisfied players through excellent customer support
  • Take ownership of incoming chats to ensure no messages are left unanswered
  • Maintain accurate records of player issues and solutions
  • Balance multiple priorities while working independently under pressure
  • Maintain effective communication and organizational skills

Job Requirements

  • Motivated, energetic, and customer-focused with a problem-solving attitude
  • Prior experience in a Chat support role
  • Excellent written communication skills in English and Hindi
  • Strong attention to detail and ability to maintain professionalism
  • Strong knowledge of live chat platforms


  • Competitive salary packages and bonus programs
  • Career growth and development

Apply Link: Click Here

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