Multiverse Is Hiring | Work From Home Job | Customer Support Agent Job | Freshers Are Eligible
Job Summary
Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction. You’ll be responsible for providing top-notch support to players through various communication channels. Multiverse invites you to be part of our mission to revolutionize the gaming industry.
Job Description
- Job Type: Work From Home
- Job Role: Customer Support Agent
- Qualification: Bachelor’s Degree
- Experience: Freshers Are Eligible
- Salary: Rs.32000 Per Month
Roles And Responsibilities
- Manage player expectations by providing timely updates and resolutions
- Collaborate with other departments for administrative tasks and translations
- Respond to player inquiries promptly via live chat, emails, and other communication platforms
- Ensure timely completion of tasks essential to the company’s interests
- Build a network of satisfied players through excellent customer support
- Take ownership of incoming chats to ensure no messages are left unanswered
- Maintain accurate records of player issues and solutions
- Balance multiple priorities while working independently under pressure
- Maintain effective communication and organizational skills
Job Requirements
- Motivated, energetic, and customer-focused with a problem-solving attitude
- Prior experience in a Chat support role
- Excellent written communication skills in English and Hindi
- Strong attention to detail and ability to maintain professionalism
- Strong knowledge of live chat platforms
Benefits
- Competitive salary packages and bonus programs
- Career growth and development
Apply Link: Click Here