Pangolin Job | Client Servicing Executive Job | Work From Home | Hiring Now
Job Summary
This role is essential for ensuring client satisfaction, growing client relationships & delivery scope and fostering long-term partnerships. The ideal candidate will have a strong background in client relationship management, excellent communication skills, and the ability to coordinate effectively with internal teams.
Job Description
- Job Type: Work From Home
- Job Role: Client Servicing Executive
- Qualification: Bachelor’s Degree
- Experience: 0-2 Years
- Salary: Rs.37000 Per Month
Roles And Responsibilities
- Schedule and attend meetings with clients to discuss ongoing projects, gather feedback, and understand their needs
- Ensure clear and effective communication between clients and internal teams
- Identify opportunities to expand services and increase account value
- Prepare and deliver reports on project outcomes, client satisfaction, and areas for improvement
- Collect and analyse client feedback to improve service delivery
- Maintain accurate records of client interactions, maintaining MoMs, project details, and feedback
- Address any client concerns or issues promptly and effectively
Job Requirements
- Proficiency in project management tools and software
- Ability to identify growth opportunities for clients
- Strong interpersonal and communication skills
- Flexibility and adaptability in a dynamic work environment
- Demonstrated ability to manage multiple clients and projects simultaneously
- Understanding of marketing principles and B2B dynamics
- Ability to analyze client needs and provide tailored solutions
- Strong negotiation and conflict resolution skills
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