PhonePe Job | Advisor Job | Work From Office | Apply Now

PhonePe Job | Advisor Job | Work From Office | Urgent Hiring

Job Summary

In this role, you will provide support to ensure that customers are addressed about any queries for the insurance products & have seamless purchase experience. You will play a crucial role to understand the voice of the customer and help us by flagging key experience drivers for larger impact.

Job Description

  • Job Type: Full Time
  • Job Role: Advisor
  • Qualification: Any Graduate
  • Experience: 1-3 Years
  • Salary: Rs.41000 Per Month
  • Location: Bengaluru

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Roles And Responsibilities

  • Need to be attentive to customer needs and Suggest suitable products as per customer needs keeping customer experience in mind
  • Follow specified process guidelines to bring about resolution
  • Escalate appropriately taking support from relevant teams to resolve customer issues
  • Engage & Educate customers so they’re able to leverage PhonePe to the fullest
  • Handle basic PhonePe’s insurance and transaction related queries and convert queries into business.
  • Build customer trust through their interaction
  • Leverage internal processes and resources to drive resolution


  • Be an active listener and deal well with objection
  • Ability to multitask, prioritize, and manage time effectively
  • Have strong customer orientation and ability to adapt/respond to different scenarios
  • Multilingual skills (spoken + written) in South Indian languages are preferred
  • Have excellent written and verbal communications in English & Hindi
  • Be a team player, flexible and open to feedback

Apply Link: Click Here

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