Prometric Is Hiring | Work From Home | Customer Service Representative | Apply Online

Prometric Is Hiring | Work From Home | Customer Service Representative | Urgent Hiring
About Prometric

It serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through it’s doors. It is a trusted test development and delivery provider to more than 300 organizations worldwide.

Job Description

  • Job Type: Work From Home
  • Job Role: Customer Service Representative
  • Qualification: Bachelor’s/Master’s Degree
  • Experience: 1-3 Years
  • Salary: Rs.41000 Per Month

Also Read: Amazon Recruitment 2024 | Associate | Work From Home | Urgent Hiring | Apply Online

Roles And Responsibilities

  • Escalate unresolved candidate grievances to designated departments for further investigation
  • Assist the candidate with all aspects of the testing process from registration to test delivery
  • Achieve and maintain all key quality and productivity metrics
  • Attend required training to continually learn knowledge of practices, procedures, policies, and clients
  • Respond to incoming calls within a specified timeframe, according to company guidelines
  • Continuously identify work process improvements and communicate to Team Leaders and Management Team
  • Interface between candidates, clients, and test sites in a professional and efficient manner


  • Excellent written and Spoken English
  • Minimum of 1-3 years of experience in Customer Service, specifically with American clients/customers
  • Strong phone contact handling skills
  • Ability to multitask and manage time effectively

Apply Link: Click Here

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