Skillsoft Is Hiring | Work From Home Job | Renewal Desktop Specialist | Urgent Hiring
Job Summary
You will be responsible for forecasting, preparing, and delivering renewal quotes to customers, managing timelines and deliverables to ensure on-time renewals, and working cross-functionally with internal teams to support renewal-related activities and ensure customers’ renewal requests are met.
Job Description
- Job Type: Work From Home
- Job Role: Renewal Desktop Specialist
- Qualification: 12th Pass/Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.75000 Per Month
Roles And Responsibilities
- Work cross-functionally with internal teams such as Sales, SalesOps, Order Processing, Billing, and Legal to support renewal-related activities
- Interact directly with customers regarding renewals and account health
- Forecast, prepare, and deliver renewal quotes to customers
- Manage customer inquiries and escalations that relate to renewals as well as internal inquiries from our Support, Accounting and Account Management teams
- Work with Sales to confirm and maintain accurate and up-to-date customer information and data in Salesforce
- Cooperate with the sales team and assist in selling renewals and promoting up-sell opportunities
Job Requirements
- Proven track record of expanding revenues within existing accounts a plus
- Excellent customer service and communication skills
- Ability to analyze numbers effectively
- Demonstrated ability to support customer retention and expansion initiatives
- Demonstrated ability to work independently as well as in a team environment
- Confidence and excellent negotiation skills
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