Teleperformance Is Hiring | Digital Relationship Executives | Work From Home
Job Summary
Relationship Executives needs to manage calls from Premium account holder customers regarding Banking Products, customer service problems and Generate Lead of Banking products like Personal Loan, Home Loan, General insurance, Credit card, Auto Loan etc.
Job Description
- Job Type: Work From Home
- Post Name: Digital Relationship Executives
- Qualification: 12th Pass/Any Graduate
- Experience: Freshers Can Apply
- Salary: Rs.26000 Per Month
Roles And Responsibilities
- Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs
- Resolve customer complaints quickly
- Act as the Single Point of Contact for customer’s Banking Requirements
- Develop and strengthen customer relationships through effective relationship management in accordance with the business goals
- Up selling, cross-selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience.
Requirements
- Ability to understand the customer problem and provide solution or information as per company policies and process
- Good understanding of etiquette for written communication
- The mindset of “highest value for the customer” always willingness to help, demonstrate ownership, and attention to details
- Basic Knowledge of Computer is a must
- Ability to compose grammatically correct, concise, and accurate paragraphs
- Excellent communication skills
Apply Link: Click Here