AlphaSense Job | Entitlement Analyst Job | Work From Office | Urgent Hiring
Job Summary
In this role, you will actively support our global sales teams with Content Authorization requests and provide them superior customer experience. This company is looking for a passionate, driven and accomplished Entitlement Analyst to join our growing India team. This is an opportunity to join a high-growth company, and enable an award-winning product that is rapidly getting adopted across international markets.
Job Description
- Job Type: Full Time
- Job Role: Entitlement Analyst
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.30000 Per Month
- Location: Pune, India
Roles And Responsibilities
- Provide comprehensive information/updates to the sales teams
- Maintain a healthy relationship with the sales teams
- Collaborate with the sales teams and broker partners to gather the required information
- Track communication in our CRM for transparency and audit ability of casework
- Suggest process and system enhancements to increase efficiency
- Resolve customer complaints and queries
- Follow up with customers for any further information
Job Requirements
- A team player and enjoy building strong cross-group working relationships
- Demonstrate exceptional organizational skills and attention to detail
- Focus on improving customer satisfaction by delivering timely, accurate, and quality services
- Have an ability to execute, act tactically and write effectively
- Salesforce or any CRM tools experience is a plus
- Have a desire to learn and absorb information to make connections and drive productivity
Apply Link: Click Here