AlphaSense Job | Entitlement Analyst Job | Work From Office | Urgent Hiring | Apply Online

AlphaSense Job | Entitlement Analyst Job | Work From Office | Urgent Hiring

Job Summary

In this role, you will actively support our global sales teams with Content Authorization requests and provide them superior customer experience. This company is looking for a passionate, driven and accomplished Entitlement Analyst to join our growing India team. This is an opportunity to join a high-growth company, and enable an award-winning product that is rapidly getting adopted across international markets.

Job Description

  • Job Type: Full Time
  • Job Role: Entitlement Analyst
  • Qualification: Any Graduate
  • Experience: Freshers Are Eligible
  • Salary: Rs.30000 Per Month
  • Location: Pune, India

Roles And Responsibilities

  • Provide comprehensive information/updates to the sales teams
  • Maintain a healthy relationship with the sales teams
  • Collaborate with the sales teams and broker partners to gather the required information
  • Track communication in our CRM for transparency and audit ability of casework
  • Suggest process and system enhancements to increase efficiency
  • Resolve customer complaints and queries
  • Follow up with customers for any further information

Job Requirements

  • A team player and enjoy building strong cross-group working relationships
  • Demonstrate exceptional organizational skills and attention to detail
  • Focus on improving customer satisfaction by delivering timely, accurate, and quality services
  • Have an ability to execute, act tactically and write effectively
  • Salesforce or any CRM tools experience is a plus
  • Have a desire to learn and absorb information to make connections and drive productivity

Apply Link: Click Here

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