IBM Is Hiring For Technical Support Engineer | Work From Home Job | Urgent Hiring
Job Summary
The successful candidate provides remote technical support assistance to customers and IBM technical personnel on IBM Z products, subsystems and systems in the High Availability product environment. It is Remote Technical Support working on Z systems (IBM Advanced Mainframes) and it build the most secure systems for it’s customers to deploy their enterprise applications.
Job Description
- Job Type: Work From Home
- Job Role: Technical Support Engineer
- Qualification: Bachelor’s Degree
- Experience: 4 Years
- Salary: Rs.45000 Per Month
Roles And Responsibilities
- Uses in-depth technical knowledge, as well as specialized support tools, techniques, and procedures to identify and evaluate possible problem cause and solution alternatives, and to determine most likely causes and solutions
- Recommends and implements new or improvements to existing technical support tools, procedures, and processes
- Your responsibilities will comprise of problem determination understanding the product design, performance analysis, and solving client problems
- Possesses advanced knowledge of applicable products, sub-systems, and/or systems and their attachments, including network connectivity
- The position requires comprehensive knowledge of the relationships between microcode, operating system, and application programs
Job Requirements
- Knowledge and some experience with call flow and support organizations
- Excellent communication skills, teamwork a must
- Knowledge and some experience troubleshooting customer problems with environments consisting of complex software/hardware stacks
- Strong problem-solving skills
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