IBM Is Hiring For Technical Support Engineer | Work From Home Job | Urgent Hiring | Apply Online

IBM Is Hiring For Technical Support Engineer | Work From Home Job | Urgent Hiring

Job Summary

The successful candidate provides remote technical support assistance to customers and IBM technical personnel on IBM Z products, subsystems and systems in the High Availability product environment. It is Remote Technical Support working on Z systems (IBM Advanced Mainframes) and it build the most secure systems for it’s customers to deploy their enterprise applications.

Job Description

  • Job Type: Work From Home
  • Job Role: Technical Support Engineer
  • Qualification: Bachelor’s Degree
  • Experience: 4 Years
  • Salary: Rs.45000 Per Month

Roles And Responsibilities

  • Uses in-depth technical knowledge, as well as specialized support tools, techniques, and procedures to identify and evaluate possible problem cause and solution alternatives, and to determine most likely causes and solutions
  • Recommends and implements new or improvements to existing technical support tools, procedures, and processes
  • Your responsibilities will comprise of problem determination understanding the product design, performance analysis, and solving client problems
  • Possesses advanced knowledge of applicable products, sub-systems, and/or systems and their attachments, including network connectivity
  • The position requires comprehensive knowledge of the relationships between microcode, operating system, and application programs

Job Requirements

  • Knowledge and some experience with call flow and support organizations
  • Excellent communication skills, teamwork a must
  • Knowledge and some experience troubleshooting customer problems with environments consisting of complex software/hardware stacks
  • Strong problem-solving skills

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