Amazon Recruitment 2023 | Work From Home | Senior Associate Job | Freshers Job | Apply Now

Amazon Recruitment 2023 | Work From Home | Senior Associate Job | Freshers Job

Job Summary

This role requires fast, accurate, and reliable data entry. You will provide resolution to the queries raised by amazon Employees via phone calls or chats and address their time related queries. You may participate in continuous improvement process projects. A keen understanding of Amazon’s attendance policies, employee groups, and applicable state and federal laws will be necessary.

Job Description

  • Job Type: Work From Home
  • Job Role: Senior Associate
  • Qualification: Bachelor’s Degree
  • Experience: 0-10 Years
  • Salary: Rs.42000 Per Month

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Roles And Responsibilities

  • Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions, etc.
  • Thorough knowledge of policies & processes for multiple Customers group
  • Handle inbound and outbound calls from Amazon employees regarding their HR queries
  • Adhere to defined processes and ensure delivery in accordance with set quality standards
  • Log all queries received in Panorama/Trouble Ticketing tool
  • Responsible to work on Ticketing to resolve the queries received from the employee


  • Willingness to work in call center/contact center/Help desk environment
  • Strong decision making and problem-solving skills
  • Willingness to handle calls
  • Ability to multi-task and agility to change in fast-paced dynamic environment
  • Application of Phone and email etiquettes in customer interactions
  • Willingness to work in 24/7 support process including night shifts
  • Proficient with MS Excel

Apply Link: Click Here

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