Cars24 Is Hiring | C2B Calling Job | Work From Office Job
Job Summary
This Company is looking for a C2B Associate to be hired on a Band 1-2 level to build and preserve trusting relationships with our customers. In this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. We expect the candidates to have a basic knowledge and understanding of Cars.
Job Description
- Job Type: Full Time
- Job Role: C2B Calling
- Qualification: BSc/BA
- Experience: Freshers Can Apply
- Salary: Rs.30000 Per Month
- Location: Gurugram, Haryana, India
Also Read: Amazon Recruitment 2023 | Work From Home | Senior Associate Job | Freshers Job | Apply Now
Roles And Responsibilities
- Resolve customer complaints quickly and effectively
- Promote high-quality sales, supply and customer service processes
- Approach potential customers to establish relationships
- Understand customer needs and develop plans to address them
- Forward upselling and cross-selling opportunities to the sales team
- Gain solid knowledge of competitors
- Aim to preserve customers and renew contracts
Requirements
- Excellent communication skills
- Knowledge of customer relationship management (CRM) practices
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Basic knowledge of cars is an added advantage
- Problem-solving attitude
- Customer-oriented mindset
Apply Link: Click Here