GENPACT-Hiring For Customer Service job if you are looking for any Customer Service job then this post will help you
Expected set of responsibilities
With a startup soul and 95,000+ inquisitive and fearless personalities, we have the skill to dive deep with the world’s greatest brands and we have a good time getting it done. Presently, we’re calling all you rule-breakers and daring people who see the world in an unexpected way, and are adequately strong to reevaluate it. Come, change with us.
Obligations:
• Answer client questions and clients concern.
• Exhibits powerful, clear and expert composed and oral correspondence.
• Keeps up with satisfactory execution measurements like quality, efficiency, first contact goal, and participation.
• Effectively look for arrangements through coherent thinking
• Exhibits solid critical thinking capacities and help clients in the event of any issues
• Give fantastic client assistance to our clients
• You ought to be dependable to display a limit with regards to decisive reasoning and examination.
• Liable for exhibiting a demonstrated hard working attitude, with the capacity to function admirably both freely and inside the setting of a bigger cooperative climate
• Fundamental information on how advanced installments work required
Minimum qualifications:
• Graduate (Any Discipline)
• Freshers are eligible.
• Fluent in English
Preferred qualifications:
• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Analytical skills with a customer-centric approach
• You should be able to work on a flexible schedule (including weekend shifts)
Any Graduate Freshers
Salary: 24000 Per Month