IKEA Is Hiring | Customer Meeting Job | Work From Home Job

IKEA Is Hiring | Customer Meeting Job | Work From Home Job | Freshers Are Eligible
About IKEA

It is Founded in Sweden in 1943, IKEA is now a worldwide retailer of affordable, well-designed products and solutions for every room in your home. IKEA is a global leader in life at home.

It’s values and optimism are shared with millions of co-workers and customers around the world. Along with our desire to champion sustainable living, responsible sourcing, and communities in need of support.

Job Description

  • Job Type: Work From Home (Hiring Office Hyderabad)
  • Job Role: Customer Meeting
  • Qualification: Any Graduate
  • Experience: 0-3 Years
  • Salary: Rs.28000 Per Month

Roles And Responsibilities

  • Offer great and convenient solutions, demonstrating a customer-centric and truly empathic approach in every customer interaction, in order to maximize customer satisfaction
  • Make use of conflict management techniques in the customer contact to contribute to smooth and positive interactions that drive customer retention
  • Provide feedback on improvement needs, thus contributing to all co-workers having the knowledge required to meet customer needs
  • Provide qualitative customer support in all remote channels (phone, chat, mail, video, social), to secure a great customer experience, thus building trust in IKEA brand
  • Take responsibility to decide in which cases to go the extra mile, prioritizing customer experience while understanding cost consciousness
  • Actively seek information about the IKEA products and services to stay up to date with commercial priorities and activities thus maintaining ability to contribute to sales directly and indirectly


  • Ability to understand customer needs and to offer relevant solutions that build customer satisfaction as well as to handle and de-escalate potential conflicts
  • General knowledge of remote customer behavior across channels as well as of remote customer engagement
  • Passion for meeting customers, connecting with them and providing empathic solutions to their needs
  • Strong knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people
  • Strong customer service skills and ability to adapt communication depending on channel
  • Ability to work with modern tools and systems in a dynamic retail environment, handling more than one task at the time
  • Enjoy working in a team with common goals in a sharing and open culture

Apply Link: Click Here

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