Master Mavericks Job | Customer Service Associate | Work From Home Job | Apply Now

Master Mavericks Job | Customer Service Associate | Work From Home Job
About Master Mavericks

It implement strategies on all levels, including HR & Recruitment, Payroll & Finance, as well as providing general Business Operation and Management Consultancy services. Master Mavericks work with small and medium-sized companies to successfully develop their internal processes and performance along the value chain.

Job Description

  • Job Type: Work From Home
  • Job Role: Customer Service Associate
  • Qualification: 12th Pass/Any Graduate
  • Experience: 0-3 Years
  • Salary: Rs.25000 Per Month

Role And Responsibilities

  • Document details of each call, including caller information, reason for call, and any actions taken
  • Handle payroll inquiries, including addressing concerns about missing or incorrect pay
  • Provide feedback to management on recurrent issues or areas of improvement
  • Remain calm, empathetic, and professional, ensuring that the caller feels heard and valued
  • Answer incoming phone calls from security guards and ensure that each call is handled in a timely and professional manner
  • Work closely with other departments, including payroll and scheduling, to resolve issues
  • Address questions related to schedules, clock-in details, post orders, and other job-related inquiries

Job Responsibilities

  • Ability to remain calm and composed under pressure
  • Demonstrated ability to handle sensitive information with discretion
  • Ability to multi-task in a fast-paced environment
  • Strong verbal communication skills
  • Team player with a positive attitude
  • Problem-solver with a proactive approach

Apply Link: Click Here

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